Terms of service

Terms of Service

Welcome to Luna Basket – Shop Easy, Live Better. These Terms of Service ("Terms") govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms.

1. Overview

This website is operated by Luna Basket. Throughout the site, the terms “we”, “us” and “our” refer to Luna Basket. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to follow these Terms.

2. Online Store Terms

By using our website, you confirm that:

  • You are at least the age of majority in your country.

  • You will not use our products for any illegal or unauthorized purpose.

  • You will not transmit any harmful code such as viruses or malware.

3. Products & Services

We strive to display our products as accurately as possible. However:

  • We do not guarantee that product colors or images will be 100% accurate on your screen.

  • We reserve the right to limit or discontinue any product at any time.

  • Prices of our products are subject to change without notice.

4. Orders & Billing

We reserve the right to:

  • Refuse or cancel any order at our discretion.

  • Limit quantities purchased per person or per order.

You agree to provide current, complete, and accurate purchase and account information.

5. Shipping & Delivery

  • Delivery times are estimates and may vary.

  • We are not responsible for delays caused by courier services or unforeseen circumstances.

  • Customers are responsible for providing accurate shipping details.

6. Returns & Refunds

Please review our Return Policy for detailed information. In general:

  • Items must be returned in original condition.

  • Refunds are processed after inspection.

  • Certain items may not be eligible for return.

7. User Comments & Feedback

If you send us feedback, suggestions, or comments:

  • We may use them without restriction.

  • We are not obligated to maintain them in confidence or provide compensation.

8. Prohibited Uses

You are prohibited from using the site:

  • For unlawful purposes

  • To violate any laws or regulations

  • To infringe upon intellectual property rights

  • To upload malicious software

9. Limitation of Liability

We do not guarantee uninterrupted or error-free service. Luna Basket shall not be liable for any damages resulting from the use of our service or products.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the website.

11. Contact Information

For any questions regarding these Terms, please contact us:

Store Name: Luna Basket – Shop Easy, Live Better
Email: lunabasket1@gmail.com
Phone: +92 313 5107271

By using our website, you agree to these Terms of Service.